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FAQ

  • Can I get a specific gendered animal?
    Sometimes you can. If you'd like your animal to be a specific gender and the listed animal does not specify the gender, please contact us to ask. Please note that if you require an animal to be sexed there will be a fee. The fee is based on the animal and the process of sexing it. The sexing of the animal is at our discretion. Not all animals can be sexed. A gender upcharge fee may apply to certain species depending on the availability of that gender. Gender upcharge fees are at our discretion.
  • Are the photos of the animals for sale the exact animal that I will receive?
    On the listing page of the animal it will let you know if the pictured animal is the exact animal being sold. It is a good assumption that if nothing is indicated then it is not the exact animal being sold and is instead a picture of an animal we’ve had at one point in the past.
  • Where do you ship to?
    We ship across Canada.
  • When do you ship?
    We ship on Mondays and Tuesdays. Sometimes we ship on Wednesdays depending on the destination.
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